Frequently Asked Questions (FAQ)
What is Bethlehem Handicrafts and what does it stand for?
1) Bethlehem Handicrafts is a Christian organization which supports the families in Bethlehem who carve unique crafts from genuine olive wood such as crosses, nativity sets, angels, crucifixes, ornaments, figures of Virgin Mary and Jesus Christ, rosaries, and much more.
2) Bethlehem Handicrafts focuses on presenting these olive wood crafts to a vast market in order to advance the socioeconomic development within the Christian community in the Holy Land.
3) Bethlehem Handicrafts is the trade name for the first olive wood store in the USA with an online market that ships worldwide, a workshop in Bethlehem, and an operator of Christian pilgrimages.
What is our vision and mission statements?
• Our Vision:
Like the roots of the olive tree, we seek to hold strong to our Faith and spread our branches as we grow throughout the world.
• Our Mission:
To preserve the existence of the olive wood artisan trade while investing in our Bethlehem community, supporting the livelihood of families and emerging as an internationally recognized and admired cooperative by millions.
Why you should buy our products?
Quality: Bethlehem Handicrafts imports authentic olive wood products produced by Christian communities of Bethlehem that has been following the ancient tradition of wood carving passed by many generations so we ensure top quality olive wood handicrafts for our customers.
Texture: Part of the attraction of olive wood is the unique texture and visual appearance of the wood itself. Therefore, no two items are exactly alike and absolute copies and duplicates of catalog images are impossible.
Shipping: As far as shipping, we make an effort to ship within two business days once you place an order. Most importantly, we offer all our customers with free shipping. We remind our customers to include the tracking number to ensure fast and accurate delivery.
We guarantee you have remarkable experience throughout the purchasing process so we have you as a returning customer and other customers from your referrals.
Is there anything I have to do to protect my product from damages?
No, our olive wood products are coated with soft, clear, lacquer-based sealing wax to keep them intact during shipping and handling, to ensure their longevity, and to give them a hint of shine. Our olive wood is dried up for at least one year before it is used for carving. However, we would like to remind you to keep them away from direct sun light.
What name will show up on my bank statement?
Bethlehem Handicrafts is the name that will show up in your statement when you purchase from our company.
What kind of quality does Bethlehem Handicrafts carry?
Bethlehem Handicrafts import only the best quality olive wood products from the Christian community of the Holy Land that has been following the ancient tradition of hand carving olive wood for many years.
What are the shipping rates?
Bethlehem Handicrafts provides FREE shipping on orders above $40!
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