Shipping Policy

At Bethlehem Handicrafts our goal is to deliver your purchase in the quickest and most efficient way possible. Shipping charges for your order will be calculated and automatically displayed at checkout. 

Free standard shipping is available to U.S. customers on orders with a subtotal of $40 or more, and the cost for international shipping is $40 to the countries that can be selected when choosing the shipping address. 

If you have any questions regarding your international order, please contact us.

Shipping Rates & Delivery Estimates:

Shipment Method Estimated Delivery Time Shipment Cost
FedEx, USPS, or UPS - USA 3 - 4 Business days $7.00
FedEx, USPS, or UPS - USA 2 Business days $18.00
FedEx, USPS, or UPS - USA 1 Business day $50.00
FedEx, USPS, or UPS - USA Orders over $40 (5 - 7 Business days) Free
FedEx, USPS, or UPS - International Up to 2 weeks $40.00

* All prices on our website are in US dollars. 

Shipping Address:

The buyer bears the responsibility for the correct input of the delivery address; in case anything goes wrong with the shipment of an order due to an error in the delivery address made by the buyer, Bethlehem Handicrafts cannot be held responsible for the (partial) loss of the shipment. In case Bethlehem Handicrafts needs additional information regarding a delivery address, the buyer may be approached by Bethlehem Handicrafts in order to provide additional information. A delay in the delivery may occur in case additional information regarding the delivery address is needed.

Shipping Delays:

If delivery suffers a delay, or if the delivery cannot be implemented, or only partially, the buyer will be informed about this as soon as reasonably possible after the order has been placed. In case a product has been delivered to the buyer in damaged or incomplete state, the buyer must inform us as soon as possible (within 24 hours after receiving the order).

Shipment Confirmation & Order Tracking:

Once your order has been shipped, you will receive a "Shipment Confirmation" email containing your tracking number.

Delivery estimates are calculated by taking the estimated shipping date and adding the transit time, based on the shipping speed you've chosen. The transit time is calculated using business days, meaning Saturday and Sunday don't count toward the transit time. Holidays are also taken into account when calculating the transit time.

Customs, Duties & Taxes:

The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the United States, United Kingdom, or EU countries may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Bethlehem Handicrafts has no control over these charges, nor can Bethlehem Handicrafts predict what they may be.

Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Damages:

If you received a damaged item, please head to our Returns Policy which provides detailed information about options and procedures for returning your order.