Shipping Policy

At Bethlehem Handicrafts our goal is to deliver your purchase in the quickest and most efficient way possible. Shipping charges for your order will be calculated and displayed at Checkout. Free shipping offers apply to the US 50 states only, and the cost for international shipping is $40. All shipments are sent either via FedEx, USPS, or UPS. At this time, we ship to the United States and to all countries that can be selected when choosing the shipping address.

Shipping Rates & Delivery Estimates:

Shipment Method Estimated Delivery Time Shipment Cost
FedEx, USPS, or UPS - USA 3 - 4 Business days $7.00
FedEx, USPS, or UPS - USA 2 Business days $18.00
FedEx, USPS, or UPS - USA 1 Business day $50.00
FedEx, USPS, or UPS - USA Orders over $40 (5 - 7 Business days) Free
FedEx, USPS, or UPS - International Up to 2 weeks $40.00

*All prices on our site are in US dollars. 

Shipping Address:

The buyer bears the responsibility for the correct input of the delivery address; in case anything goes wrong with the shipment of an order due to an error in the delivery address made by the buyer, Bethlehem Handicrafts cannot be held responsible for the (partial) loss of the shipment. In case Bethlehem Handicrafts needs additional information regarding a delivery address, the buyer may be approached by Bethlehem Handicrafts in order to provide additional information. A delay in the delivery may occur in case additional information regarding the delivery address is needed.

Shipping Delays:

If delivery suffers a delay, or if the delivery cannot be implemented, or only partially, the buyer will be informed about this as soon as reasonably possible after the order has been placed. In case a product has been delivered to the buyer in damaged or incomplete state, the buyer must inform us as soon as possible (within 24 hours after receiving the order) through the website contact us.

Shipment Confirmation & Order Tracking:

once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number. The expected delivery time, as shown in the above, is mentioned in “Business days”, which means that weekends and national holidays should not be taken into account.

Customs, Duties & Taxes:

Bethlehem Handicrafts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

Bethlehem Handicrafts is not liable for any products damaged or lost during shipping. If you received your order damaged, we cannot exchange an item or items that are defective, damaged and/or in unsaleable condition, or are missing parts 30 days after the delivery date. Defective, damaged and/or unsaleable items must also be reported within 10 days or less from the date received.

Please keep all original packaging and email us at orders@bethlehemhanictrafts.com with a full explanation of the damage to the item or items.

Please insert broken item or items in the original shipping box when possible, and ship the item to the shipping address noted above (Mailing Instructions). Email us with the tracking number. 

We will ship replacement items within 7 business days and notified after shipment is made. If a replacement for the item or items is not available, you will receive a full refund as quickly as possible.

Returns Policy:

Our return & refund policy provides detailed information about options and procedures for returning your order.