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Bethlehem Handicrafts
  • Home
  • Catalog ▾
    • Statues
    • Jesus Statues
    • Virgin Mary Statues
    • Holy Family Statues
    • Angel Statues
    • Saint Statues
    • Animal Figurines
    • Miscellaneous Statues
    • Jewelry
    • Rosaries
    • Bracelet Rosaries
    • Finger Rosaries
    • Sterling Silver Necklaces
    • Cross Necklaces & Pendants
    • Wall Hangings
    • Crosses & Crucifixes
    • Silver Plated Icons
    • Plaques
    • Home & Office
    • Boxes
    • Candles & Candle Holders
    • Olive Oil Soaps
    • Kitchenware Utensils
    • Keychains
    • Specialty
    • Church Supplies
    • Masterpieces
    • Stone Mosaic Artwork
    • Nativity Scenes & Sets
    • Christmas Ornaments
    • Judaica Collection
    • Holidays
    • Christmas Collection
    • Easter Collection
    • Fall Collection
    • SALE
    • Weekly Specials
    • Items on sale
    • $13 and under
    • $50 and under
  • Covid-19
  • About ▾
    • Our Story
    • Wholesale
    • Custom Orders
    • Featured in the News
    • Our Olive Wood Products
    • Frequently Asked Questions (FAQ)
  • Blogs
  • Pilgrimage
  • Contact ▾
    • Contact Us
    • Location
  • Cart Cart

Returns Policy

Within 30 days of receipt of your shipment, you may return the item or items to Bethlehem Handicrafts if the return is due to our error (i.e., we shipped you the wrong products). We will refund you the order total amount including shipping.

If the return is not due to our error, we will refund the order total amount not including shipping cost. In such cases an item must be in original packaging and in the same condition as it was shipped.

Please note that we can process returns and refunds only for items purchased directly from Bethlehemhandicrafts.com, and not a subsidiary distributor.

We cannot exchange an item or items that are defective, damaged and/or in unsaleable condition, or are missing parts 30 days after the delivery date. Defective, damaged and/or unsaleable items must also be reported within 10 days or less from the date received. 

Mailing Instructions:
1. Please include a copy of the original order email which includes both purchase and contact information.
2. Please mail the item you wish to return to the following address: 
Attn: Returns 
Bethlehem Handicrafts  
4114 S Parker Rd.
Aurora, CO 80014,
USA
 
Refunds:
We will notify you via email of your refund once we have received and processed the returned item or items. You can expect a refund in the same form of payment originally used for purchase within 7 to 10 business days from the day we receive your item. 

Broken Item Replacement Procedures:
Please remember: We cannot exchange an item or items that are defective, damaged and/or in unsaleable condition, or are missing parts 30 days after the delivery date. Defective, damaged and/or unsaleable items must also be reported within 10 days or less from the date received.


Please keep all original packaging and email us at orders@bethlehemhanictrafts.com with a full explanation of the damage to the item or items.


Please insert broken item or items in the original shipping box when possible, and ship the item to the shipping address noted above (Mailing Instructions). Email us with the tracking number. 

We will ship replacement items within 7 business days and notified after shipment is made. If a replacement for the item or items is not available, you will receive a full refund as quickly as possible.

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Contact Us

Tel: 1-720-201-7193
Toll-Free: 1-844-999-Holy(4659)

Store Address:
4114 S Parker Rd. 
Aurora, CO 80014, USA

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© 2021 Bethlehem Handicrafts. All Rights Reserved. All items shown and sold guaranteed to be manufactured in the Holy Land Hand crafted olive wood nativity sets, christian figures, crosses, olive wood spoons & christian gifts. Developed by Host Them. Powered by Shopify

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